Online help

rachat-telephone.com is an independent, free comparator that gathers trade-in offers for phones, tablets, and accessories from vetted professionals. You get an online estimate, compare prices side by side, and choose the offer that suits you — with no hidden middleman.

Yes. Estimates, comparisons, and access to offers are completely free with no commitment. You pay nothing to use the comparator.

Go to Trade-in or the Comparator, select your brand and model, then answer the short diagnostic (screen, battery, functionality). Offers appear immediately, updated in real time.

Once you select an offer, follow the chosen buyer's instructions: free shipping or drop-off, quality check, then bank transfer. Each partner states its conditions before you confirm.

Timing depends on the buyer you choose. As a rule, payment is made within 48 business hours after your device is received and approved. Check the conditions shown on the selected offer.

The online estimate is based on your diagnostic answers. If the actual condition differs during inspection (cracked screen, worn battery, carrier lock…), the buyer may adjust the amount. You remain free to accept or decline the revised offer and have your device returned.

Yes. We recommend backing up and erasing all personal data, signing out of accounts (iCloud, Google, Samsung…), and removing the SIM card before shipping. The buyer will guide you through the exact steps for your device.

We only collect information needed to run the comparator and handle your request. See our privacy policy for your rights and how long we keep your data.